Refund policy

RETURN & REFUND POLICY

Last Updated: September 5, 2026

At LIUMORIAN, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible product, you may request a return in accordance with the policy below.

Return Period

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

Be unused and in its original condition.
Be in the original packaging where applicable.
Include all original accessories, inserts, labels, and packaging.
Not show signs of use, damage, alteration, or wear.
Be returned with proof of purchase or order information.

Beauty, Fragrance & Personal-Care Products

For hygiene and safety reasons, opened, used, sprayed, tested, or altered beauty, fragrance, skincare, personal-care, and similar products may not be eligible for return, unless the item arrived damaged, defective, incorrect, or materially different from what was ordered.

Sealed products should remain sealed to qualify for a return.

Damaged, Defective, or Incorrect Items

If you receive:

A damaged product
A defective product
The wrong product
A missing item
An item materially different from your order

please contact us at contact@liumorian.com within 7 days of delivery.

Please include:

Your order number
A description of the issue
Clear photographs of the product and packaging
Any relevant shipping-label information

We may provide a replacement, store credit, or refund depending on the circumstances.

Return Address

Approved returns should be sent to:

LIUMORIAN Returns
1520 Rosemont Street
Mesquite, TX 75149
United States

Do not send a return to this address before contacting us and receiving return instructions.

Return Shipping Costs

Unless the item was damaged, defective, incorrect, or we made an error with your order, the customer is responsible for return shipping costs.

Original shipping charges are generally non-refundable unless required by applicable law or the return is the result of an error on our part.

Refunds

After your returned item is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to the original payment method.

Please allow 5–10 business days for the refund to appear in your account after we process it. Your bank or payment provider may require additional processing time.