SHIPPING POLICY

Last Updated: September 5, 2026

Where we ship

We currently ship to addresses within the [United States]. [International shipping is not available at this time.]

Order processing

Orders are processed within [1-3] business days after payment is confirmed and any required verification is complete. Orders placed on weekends or holidays are processed the next business day. You will receive an email confirmation when your order is placed and a shipping notification with tracking once it ships.

Shipping methods and delivery times

Method	Estimated delivery
Standard	[3-7] business days after shipment
Expedited	[2-3] business days after shipment

Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather, holidays, or high order volume. Shipping costs are calculated at checkout.

Secure order verification

To prevent fraud, we may hold an order for review, especially when the shipping address differs from the billing address, the order is unusually large, or our fraud checks flag a risk. We may contact you to verify your identity or payment details. Orders that cannot be verified within [5] business days may be canceled and refunded in full to the original payment method.

Address accuracy

Please double-check your shipping address at checkout. We ship to the address you provide and cannot change or redirect an order after it has shipped. If you notice an error, contact us immediately at contact@liumorian.com. We will try to correct it if the order has not yet shipped. Packages returned to us due to an incorrect or incomplete address may incur re-shipping fees.

Tracking

Every shipment includes tracking. Tracking information may take up to 24-48 hours to update after you receive your shipping notification.

Delivery safety tips

• Track your package and arrange to receive it promptly, or choose a secure delivery location.
• Inspect your package when it arrives. If it is visibly damaged, take photos before opening and contact us.
• We will never ask you for your payment details, passwords, or verification codes by email, text, or phone in connection with a delivery.

Lost, delayed, or damaged packages

• Delayed: if your order has not arrived within [10] business days of shipment, contact us and we will investigate with the carrier.
• Marked delivered but not received: check around your property and with neighbors or household members, then contact us within [7] days so we can open a carrier investigation.
• Damaged: contact us within [7] days of delivery with photos of the item and packaging, and we will arrange a replacement or refund.

Customs, duties, and taxes

[Not applicable for domestic shipments.] If we offer international shipping in the future, the customer will be responsible for any customs duties, import taxes, and fees.

Contact

Shipping questions? Email contact@liumorian.com or call +1 631-488-3363.